Terms of service

Last Updated: September 2024

Welcome to Bakes by Bear! Please carefully read our Terms and Conditions ("Terms") before using our website, www.bakesbybear.co.uk, operated by Bakes by Bear ("we," "us," or "our"). By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not access the website or use our services.

1. Overview

These Terms govern your use of the Bakes by Bear website, including all features, content, and services we offer. By making a purchase, you acknowledge that you are at least 18 years old or have the permission of a guardian to do so.

2. Products

Bakes by Bear offers a variety of baked goods, including but not limited to brownies, cookies, and seasonal treats. All products are made to order and may contain common allergens like nuts, dairy, gluten, and eggs. We recommend reviewing the ingredients listed for each product prior to purchase. We take care to control the risk of cross contamination but we do work in a mixed use kitchen so we cannot guarantee omission of any allergens.

Product Availability

  • Our products are made in limited quantities and subject to availability. We reserve the right to discontinue any product at any time.
  • In the event that a product you ordered is unavailable, we will notify you as soon as possible and offer an alternative or a refund.

3. Orders and Payments

Order Processing

  • All orders must be placed through our website. Once an order is placed, you will receive an order confirmation via email. Please ensure that your contact information is accurate.
  • We reserve the right to reject or cancel orders at our discretion, including but not limited to situations where product availability is limited, or there is suspicion of fraudulent activity.

Payment Methods

  • We accept the following payment methods: Visa, Mastercard etc.
  • Full payment is required at the time of purchase. All prices are listed in GBP and may be subject to shipping fees, which will be displayed at checkout.

4. Intellectual Property

All content, including but not limited to text, images, logos, and product designs, is the intellectual property of Bakes by Bear. You may not reproduce, distribute, or use any of the content without our express written permission.

5. Limitation of Liability

To the fullest extent permitted by law, Bakes by Bear and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website, purchase of products, or any other matter related to our services. In no event shall our total liability exceed the amount you paid for the product.

6. Governing Law

These Terms are governed by and construed in accordance with the law. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the court.

7. Changes to Terms and Conditions

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the site after any modifications constitutes your acceptance of the new Terms.

8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@bakesbybear.co.uk

Thank you for choosing Bakes by Bear. We look forward to baking for you!